Orders which contain products that are in stock will be shipped within 2 working days of receiving your payment. You will receive an E-mail as soon as your order has been sent. If any products are out of stock, I will notify you immediately.
Please add about 5-7 working days after your payment is in to allow us to make your custom product. We make these products with care and don't want to rush it. That will effect the quality of your product. You will receive an E-mail as soon as your order has been sent. If there is a delay in making your custom product, I will notify you by E-mail.
Every order shipped out as a parcel will automatically have a tracking code which you can use to follow your order. I will provide you with this code as soon as your order has been sent out.
For orders that fit an envelope, there is an extra option (which costs more) to have it sent as a Registered Letter. This will provide you with a tracking code which you can use to follow your order.
It is very difficult to give you an estimate of the time it takes for your order to be delivered to you. Delivery can be delayed because of holidays, customs, weather or other circumstances which I cannot influence.
In general, these are the estimated delivery times for domestic and international orders:
Letter: 1 working day
Parcel: 1-3 working days
Letter: 2-6 working days
Parcel: 3-8 working days
Letter: 3-15 working days
Parcel: 3-15 working days
Shibattitude is not responsible for any delays in shipping due to weather circumstances, holidays or when the postal services loose track of your shipment.
If your order is placed from a destination outside the EU you may have to pay additional taxes and duties in the country of destination.
Shibattitude is not responsible for these or any other fees charged by customs.
The carrier will contact you in case of any extra charges or customs clearance. This might delay the delivery. Please be advised that it is your responsibility to pay for these extra charges.